Inclusive Crisis Management by Governments: Using Digital Ethnography and Sentiment Analysis as a Sensing Function and Policy Tool
How can real-time social analytics provide a tool for inclusive policymaking? This report uses a dataset of over 873 million online interactions drawn from more than one hundred social and mainstream media channels to analyze public sentiment and emotion in response to the pandemic management of eight governments between January and July 2020.
In collaboration with Equiception
September 14, 2022
